Search found 126 matches

by Goofy4TheWorld
Sun Apr 05, 2020 12:06 am
Forum: Service & Technical
Topic: EMV deadline
Replies: 20
Views: 1603

Re: EMV deadline

There may have been years and years of warning, but there has not been years and years of equipment and software available to actually implement EMV at the pump. I have been on a list my VASC has for people with Helix dispensers waiting on the availability of an upgrade kit to finally come from Wayn...
by Goofy4TheWorld
Tue Dec 31, 2019 12:05 pm
Forum: Service & Technical
Topic: Forced ID check beeping?
Replies: 1
Views: 265

Forced ID check beeping?

I am Topaz/Commander/BuyPass Generic Base 44 I am considering implementing Forced ID checks as 21 on tobacco rolls out. But when I test setting it up and do a test transaction the Topaz does not beep at all when a tobacco item is scanned. The yellow DOB prompt window does appear, but there is no aud...
by Goofy4TheWorld
Wed Nov 27, 2019 10:46 pm
Forum: Service & Technical
Topic: NFC payment won't run on MX915 pin pad
Replies: 2
Views: 578

Re: NFC payment won't run on MX915 pin pad

We had to have our tech load specific software in the 915 to enable NFC payments. It did not come with the needed software OEM. We are BuyPass Generic.
by Goofy4TheWorld
Thu Oct 31, 2019 11:07 pm
Forum: Service & Technical
Topic: Delivering fuel and Tank Over Pressurization
Replies: 12
Views: 1523

Re: Delivering fuel and Tank Over Presurization

Even though I am only a single-site owner, nothing about these findings surprise me at all. We have a really great fuel supplier, they treat us and their employees great and expect their employees to know better.... But I have seen way too many drivers with screwdrivers in the vapor riser, or even w...
by Goofy4TheWorld
Mon Oct 07, 2019 6:21 pm
Forum: Service & Technical
Topic: commander buypass generic and foodstamps
Replies: 4
Views: 591

Re: commander buypass generic and foodstamps

I am Buypass Generic and there are two ways to manually enter EBT card numbers. On the MX915, if the customer swipes three times that all fail to read the card, the Topaz will then prompt us to enter the card number manually. If we want to go straight to manually entering the card numbers (or if the...
by Goofy4TheWorld
Wed Sep 25, 2019 6:51 pm
Forum: Service & Technical
Topic: How do I login to journal browser
Replies: 7
Views: 1257

Re: How do I login to journal browser

I know this is and old thread, but... gasland you just made my day. I have spent 3 hours banging my head on desk and trying all profanity I have ever learned and couldn't get this to work on a Windows 10 system I was testing to see if I could make Windows 10 play nice with all of our stuff. Lesson l...
by Goofy4TheWorld
Mon Sep 23, 2019 3:57 pm
Forum: Service & Technical
Topic: Commander time
Replies: 7
Views: 814

Re: Commander time

I am an independent store using Buypass Generic, so you branded guys may not have access to this, but... My experience has always been that the NTP setting located in Initial Setup > Date & Time will be IGNORED by the Commander unless you also go into Payment Controller > EPS Configuration > EPS Glo...
by Goofy4TheWorld
Mon Aug 26, 2019 10:11 pm
Forum: Service & Technical
Topic: Commander fuel sale during power outage
Replies: 3
Views: 756

Re: Commander fuel sale during power outage

I was Sapphire/Fusion before I went Commander/FCI, and I did wonder if the fact the the Fusion has a battery that facilitated an orderly shutdown might be my explanation for why it worked better with Fusion. But then again the Commander has a battery too? My Commander does have a good battery, but i...
by Goofy4TheWorld
Fri Aug 09, 2019 3:26 pm
Forum: Service & Technical
Topic: Commander fuel sale during power outage
Replies: 3
Views: 756

Commander fuel sale during power outage

Can someone confirm if my Commander/Helix setup is behaving as expected? We allow postpay fuel sales and I recently saw something that I have never seen before, and I swear my previous Sapphire/Helix did not do this. If someone is in the middle of pumping a "Pay Inside" sale and the power goes out, ...
by Goofy4TheWorld
Sun Jul 21, 2019 9:43 am
Forum: Service & Technical
Topic: Wayne Connect dimensions
Replies: 4
Views: 448

Re: Wayne Connect dimensions

Exactly what I was looking for BrianMid, thanks a million!