Search found 618 matches

by dmcginnis89
Mon Sep 21, 2020 8:03 am
Forum: Service & Technical
Topic: Bench Testing Verifone POS
Replies: 14
Views: 364

Re: Bench Testing Verifone POS

weird issue...i’d try moving/swapping ports on the MNSP router and running new cables
by dmcginnis89
Thu Aug 27, 2020 10:31 am
Forum: Service & Technical
Topic: Citgo Mx915 Wont Connect To VHQ
Replies: 1
Views: 222

Re: Citgo Mx915 Wont Connect To VHQ

get rid of the zone router and just use an unmanaged switch, upgrade software on pin pads to latest for your commander software version, make sure VHQ is configured correctly on the pin pad itself (lane IDs and and service ID entered correctly), then get paysafe on the phone and see why it’s not com...
by dmcginnis89
Sun Aug 16, 2020 11:40 am
Forum: Service & Technical
Topic: Add another register
Replies: 3
Views: 278

Re: Add another register

call around to a couple VASCs. We had a customer do the same thing, but we had a nice used one that we could sell pretty cheap. new ones will run around 1500-2000ish. pretty sure when buying new, Ruby2/Topaz are the same price. Install is pretty easy and shouldn’t take more than hour, unless they wo...
by dmcginnis89
Wed Jul 22, 2020 5:28 pm
Forum: Service & Technical
Topic: Verifone M400/M440
Replies: 1
Views: 247

Re: Verifone M400/M440

i’ve got 4 M400s in beta at a 2 different stores, both Marathon. no real issues, beta team has been super helpful.
by dmcginnis89
Tue Jul 21, 2020 8:58 am
Forum: Service & Technical
Topic: Ruby2 zone router
Replies: 1
Views: 236

Re: Ruby2 zone router

Verifone Can reset your password for you...after they reset it, you just have to remember it. Newer versions of software allow you to create security questions so you can reset it yourself. as for the zone router...they’re going away. depending on your current setup, you might still need it for veri...
by dmcginnis89
Wed Jul 15, 2020 7:57 pm
Forum: Service & Technical
Topic: next dollar
Replies: 4
Views: 316

Re: next dollar

We had to come up with an alternative plan since neither the Passport nor the Verifone Commander POS would allow us to create an automatic “round-up” functionality. This process was easily implemented by our field personnel. Our work-around was actually very simple. • Create a charity/donations dep...
by dmcginnis89
Wed Jul 15, 2020 10:56 am
Forum: Service & Technical
Topic: next dollar
Replies: 4
Views: 316

next dollar

I have a customer that wants to have their cashiers be able to hit 'next dollar' and have the customers change be donated to a charity...only problem is they want to be able to track the money and for it to show up on their reports. I thought about setting up a new 'charity' department and just havi...
by dmcginnis89
Tue Jul 14, 2020 9:02 am
Forum: Service & Technical
Topic: Veifone Kitchen Printer
Replies: 1
Views: 177

Re: Veifone Kitchen Printer

we did a couple a few years ago...there was a patch for base 43 i believe, and after the patch was installed you had to reboot the commander three times....it was goofy.

i think there’s some old threads on here about it
by dmcginnis89
Sat Jul 11, 2020 5:49 pm
Forum: Service & Technical
Topic: Verifone Topaz Error Approving Gas Dispenser
Replies: 4
Views: 428

Re: Verifone Topaz Error Approving Gas Dispenser

can you prepay them? Do the credit cards work outside?

You can only approve a pump if it is calling in, so if it's not beeping at you, then you'll get that message.
by dmcginnis89
Thu Jul 02, 2020 7:09 am
Forum: Service & Technical
Topic: Please pay inside
Replies: 3
Views: 446

Re: Please pay inside

wayne pumps do NOT need a primary graphic side programmed. Change them all to 0 and initialize DCRs and you should be good to go