Search found 38 matches

by HWE
Mon Feb 10, 2020 10:03 am
Forum: Service & Technical
Topic: Activating EMV Chip Cards
Replies: 3
Views: 309

Re: Activating EMV Chip Cards

Safeway/Randall's turned them on a while ago.
by HWE
Tue Oct 15, 2019 8:55 am
Forum: Service & Technical
Topic: Blend Mismatch problem (blends correct)
Replies: 9
Views: 731

Re: Blend Mismatch problem (blends correct)

I swapped 1/2 and 3/4 and the problem stayed the same. Not sure that is sufficient to isolate the issue. You might want to try this. Turn of power to the dispenser w/ FP 1-4. FP 5-8 should still work fine. Re-address FP 5-8 to 1-4. If the dispensers now show a blend mismatch, the problem is with th...
by HWE
Mon Sep 16, 2019 3:53 pm
Forum: Service & Technical
Topic: Wayne igem
Replies: 9
Views: 858

Re: Wayne igem

79 is a new error code for smart-switch-door-security. If the dispenser does not have door security: Reload the template without door security. Make sure F56.00 is set to 0. If they have door security, follow the instructions on resetting the door alarm. Look for document 000-940020- Dispenser Secur...
by HWE
Fri Aug 16, 2019 8:49 am
Forum: Service & Technical
Topic: Wayne Ovation B12/2
Replies: 3
Views: 607

Re: Wayne Ovation B12/2

The correct B12/2 template should have 18.15 and 18.25 set to 101.
by HWE
Thu Jun 20, 2019 7:58 am
Forum: PEI Web Site & Forums
Topic: Password Reset
Replies: 4
Views: 1163

Re: Password Reset

Click on your name, select 'Profile'.
Click on 'Edit Profile'.
Select 'Edit account settings''.
by HWE
Tue May 07, 2019 6:12 pm
Forum: Service & Technical
Topic: EPP encryption lost or tamper
Replies: 4
Views: 500

Re: EPP encryption lost or tamper

The manufacturers should have posted instructions on how to properly destroy breached pinpads.
by HWE
Thu May 02, 2019 8:25 am
Forum: Service & Technical
Topic: Commander Vs Commander Mini !!
Replies: 13
Views: 1572

Re: Commander Vs Commander Mini !!

hahutt wrote:
Wed May 01, 2019 10:32 pm
What make is it?

Sorry for posting on a 3 month old post.
I think what he is saying is that you can't mix dispenser makes as in running Wayne fuel dispensers and Gilbarco diesel dispensers.
It is either all Wayne or all Gilbarco.
by HWE
Tue Apr 23, 2019 8:01 am
Forum: Service & Technical
Topic: Jade Board IP configuration
Replies: 4
Views: 608

Re: Jade Board IP configuration

You will need to load EMV software on the boards once it gets to that, and that sets the IP address at that time. No point to monkey around with it now.
by HWE
Thu Mar 21, 2019 10:15 pm
Forum: Service & Technical
Topic: Better of the 3 POS options?
Replies: 21
Views: 1789

Re: Better of the 3 POS options?

I was about making a joke about Wayne options, but no ... :oops:
This being a small outfit, the Ruby CI might be a lower cost option.
As for dripping wet hands and electronics, none of the options would fare well, I think,
by HWE
Thu Dec 27, 2018 8:35 am
Forum: Service & Technical
Topic: Jade Boards Rev1 vs Rev2 for EMV
Replies: 6
Views: 961

Re: Jade Boards Rev1 vs Rev2 for EMV

I no longer work for Wayne, so I cannot speculate on a Portal V2 release date. You might want to inquire with your Regional Service Manager. You should be able to find contact information for your local RSM at this link: https://www.wayne.com/en/contact/sales-service-locator/ . When I was trying tha...