Search found 56 matches

by kellythedog
Fri Feb 11, 2022 11:26 pm
Forum: Service & Technical
Topic: TLS-350 Auto-Dial Alarm?
Replies: 8
Views: 1122

Re: TLS-350 Auto-Dial Alarm?

I look after roughly 750 veeder roots remotely, this consumes a lot of my time.
autodial fails are important to not over look because it could mean someone is not getting an alarm and bad things may happen.
and you want to ensure you can eliminate the false ones to keep the " noise" down
by kellythedog
Fri Jul 30, 2021 10:22 pm
Forum: Service & Technical
Topic: Encore 700s Error Message at startup
Replies: 1
Views: 255

Re: Encore 700s Error Message at startup

yes, stop using the E-stop
leave the dispensers powered on 24x7 and turn off the STP's or actual pump power.
or if you have isolation relays, and why wouldn't you... turn those off.
by kellythedog
Fri Apr 23, 2021 11:43 pm
Forum: Service & Technical
Topic: AvaLan
Replies: 1
Views: 419

Re: AvaLan

and Avalan is now part of Dover Fueling solutions.
https://ccentral.ca/dover-acquires-aval ... ystems-inc
by kellythedog
Thu Mar 25, 2021 11:41 pm
Forum: Service & Technical
Topic: MAKO - Before calling support
Replies: 2
Views: 447

Re: MAKO - Before calling support

is it not strange that anyone can start a chat...
if i was at that help desk random chats would be an issue.
by kellythedog
Mon Mar 15, 2021 11:03 pm
Forum: Service & Technical
Topic: Wayne Ovation II issues
Replies: 4
Views: 591

Re: Wayne Ovation II issues

in every POS system I've seen, the POS tells the dispenser what value to hit, then the dispenser is responsible to hit that value. most POS systems will log the extra value as an overrun, which tells us the POS knows the dispenser over hit the mark, you should see that? Over runs are from what I've ...
by kellythedog
Sat Aug 29, 2020 5:41 pm
Forum: Service & Technical
Topic: need some creative advice here
Replies: 9
Views: 1072

Re: need some creative advice here

thanks badjohn, thats the first thing that popped into my head, i think the solution is a switch attached inside at the paper tray drawer breaking the flapper detect circuit. that way no holes, and the attendant already has a key for the paper tray door anyway. or a battery powered remote relay with...
by kellythedog
Thu Aug 27, 2020 10:46 pm
Forum: Service & Technical
Topic: need some creative advice here
Replies: 9
Views: 1072

Re: need some creative advice here

ok, i am learning something here which is good since I'm not familiar with a sign in at the dispenser nor an attendant card. certainly this POS system doesn't have that capability. So now i'm curious what POS has this capability(and i can research it) and how exactly does that work. i'd like to know...
by kellythedog
Thu Aug 27, 2020 12:07 am
Forum: Service & Technical
Topic: need some creative advice here
Replies: 9
Views: 1072

need some creative advice here

I have a site, Gilbarco 500S, full serve with Crind they have an issue with customers driving up and starting to fuel themselves before the attendant can get to the pump. In this area customers are not allowed to fuel themselves... We used to have the site set up as self serve, and someone inside wo...
by kellythedog
Tue Apr 21, 2020 12:34 pm
Forum: Service & Technical
Topic: Encore 700S Card Reader Problems
Replies: 5
Views: 1240

Re: Encore 700S Card Reader Problems

Welcome to the world where you cannot control what condition the cards are that guests shove into your readers.. try to encourage TAP if possible.
This is a good reason why mobile payment option/technology is going to help out....once everyone can properly support it.