Search found 173 matches

by stuppid
Thu May 12, 2022 2:20 pm
Forum: Service & Technical
Topic: Topaz Sata Dom filling up
Replies: 3
Views: 219

Re: Topaz Sata Dom filling up

I would imagine loading base 53 and then reverting might do the same thing.
by stuppid
Wed May 11, 2022 10:50 am
Forum: Service & Technical
Topic: Topaz Sata Dom filling up
Replies: 3
Views: 219

Re: Topaz Sata Dom filling up

I have had good luck downgrading the topaz to sapphire and then reloading. You have to do the procedure in the diagnostic mode and also load the software suite from uptime login. My theory is that that during the sapphire software suite process it actually does a full formatting of the compact flash...
by stuppid
Fri Sep 17, 2021 11:25 am
Forum: Service & Technical
Topic: Corrosion Issue Symptoms or Solutions
Replies: 31
Views: 1602

Re: Corrosion Issue Symptoms or Solutions

I can only speak to the market that I am in, but I think the lack of any sense of urgency on the part of the tank owners is the main issue at hand. Add to that that each situation appears to be different enough that a singular solution appears to be impossible. Me to customer: You have bugs in your ...
by stuppid
Wed Sep 08, 2021 10:16 am
Forum: Service & Technical
Topic: Corrosion Issue Symptoms or Solutions
Replies: 31
Views: 1602

Re: Corrosion Issue Symptoms or Solutions

Gas station customer 4 hours away. Customer: I need a price to repair my sump. Me: What's wrong? Customer: The turbine is really rusty. Me: Send me a picture. Picture sent. Turbine growing barnacles. Copper LD vent tube growing blue hair. Me: You have a small vapor leak in your sump. When you open i...
by stuppid
Wed Sep 08, 2021 10:07 am
Forum: Service & Technical
Topic: Corrosion Issue Symptoms or Solutions
Replies: 31
Views: 1602

Re: Corrosion Issue Symptoms or Solutions

Truck Stop Customer: Pumps are running slow please change the filters. Me: OK. I changed the filters. The elements are the color of black coffee. Your shear valves don't work any more. You need to have your tank cleaned. You have bad stuff in there. Truck Stop Customer two weeks later: The pumps are...
by stuppid
Sun Feb 07, 2021 3:10 pm
Forum: Service & Technical
Topic: Change POP discount
Replies: 2
Views: 162

Re: Change POP discount

Call the help desk.
by stuppid
Fri Jan 29, 2021 4:23 pm
Forum: Service & Technical
Topic: Chevron Pinpad
Replies: 2
Views: 310

Re: Chevron Pinpad

Call a Vasc.
by stuppid
Wed Jan 27, 2021 3:02 pm
Forum: Service & Technical
Topic: Viewing report on Ruby2
Replies: 2
Views: 168

Re: Viewing report on Ruby2

Call the help desk.
by stuppid
Thu Jan 14, 2021 9:16 am
Forum: Service & Technical
Topic: CAT 5e/6 CABLE RUN
Replies: 7
Views: 567

Re: CAT 5e/6 CABLE RUN

My understanding is that in order to run in the power conduit, the conductors must be 600 volt rated to meet code. If you have an intercom conduit it can be run in there. You cant run it in the monitoring system conduit because its not rated intrinsically safe. Without a dedicated or intercom condui...
by stuppid
Fri Jan 08, 2021 11:55 pm
Forum: Service & Technical
Topic: Sapphire and Ruby software needed
Replies: 4
Views: 285

Re: Sapphire and Ruby software needed

I did too. Hadn't thought of that. We stopped working on Ruby and Sapphire about a year and a half ago. It was too hard to train the younger guys when they were already too busy trying to learn passport and commander. I kept a couple Sapphires on the shelf and kept some Buypak software around becaus...