Search found 173 matches
- Thu May 12, 2022 2:20 pm
- Forum: Service & Technical
- Topic: Topaz Sata Dom filling up
- Replies: 3
- Views: 219
Re: Topaz Sata Dom filling up
I would imagine loading base 53 and then reverting might do the same thing.
- Wed May 11, 2022 10:50 am
- Forum: Service & Technical
- Topic: Topaz Sata Dom filling up
- Replies: 3
- Views: 219
Re: Topaz Sata Dom filling up
I have had good luck downgrading the topaz to sapphire and then reloading. You have to do the procedure in the diagnostic mode and also load the software suite from uptime login. My theory is that that during the sapphire software suite process it actually does a full formatting of the compact flash...
- Fri Sep 17, 2021 11:25 am
- Forum: Service & Technical
- Topic: Corrosion Issue Symptoms or Solutions
- Replies: 31
- Views: 1602
Re: Corrosion Issue Symptoms or Solutions
I can only speak to the market that I am in, but I think the lack of any sense of urgency on the part of the tank owners is the main issue at hand. Add to that that each situation appears to be different enough that a singular solution appears to be impossible. Me to customer: You have bugs in your ...
- Wed Sep 08, 2021 10:16 am
- Forum: Service & Technical
- Topic: Corrosion Issue Symptoms or Solutions
- Replies: 31
- Views: 1602
Re: Corrosion Issue Symptoms or Solutions
Gas station customer 4 hours away. Customer: I need a price to repair my sump. Me: What's wrong? Customer: The turbine is really rusty. Me: Send me a picture. Picture sent. Turbine growing barnacles. Copper LD vent tube growing blue hair. Me: You have a small vapor leak in your sump. When you open i...
- Wed Sep 08, 2021 10:07 am
- Forum: Service & Technical
- Topic: Corrosion Issue Symptoms or Solutions
- Replies: 31
- Views: 1602
Re: Corrosion Issue Symptoms or Solutions
Truck Stop Customer: Pumps are running slow please change the filters. Me: OK. I changed the filters. The elements are the color of black coffee. Your shear valves don't work any more. You need to have your tank cleaned. You have bad stuff in there. Truck Stop Customer two weeks later: The pumps are...
- Sun Feb 07, 2021 3:10 pm
- Forum: Service & Technical
- Topic: Change POP discount
- Replies: 2
- Views: 162
Re: Change POP discount
Call the help desk.
- Fri Jan 29, 2021 4:23 pm
- Forum: Service & Technical
- Topic: Chevron Pinpad
- Replies: 2
- Views: 310
Re: Chevron Pinpad
Call a Vasc.
- Wed Jan 27, 2021 3:02 pm
- Forum: Service & Technical
- Topic: Viewing report on Ruby2
- Replies: 2
- Views: 168
Re: Viewing report on Ruby2
Call the help desk.
- Thu Jan 14, 2021 9:16 am
- Forum: Service & Technical
- Topic: CAT 5e/6 CABLE RUN
- Replies: 7
- Views: 567
Re: CAT 5e/6 CABLE RUN
My understanding is that in order to run in the power conduit, the conductors must be 600 volt rated to meet code. If you have an intercom conduit it can be run in there. You cant run it in the monitoring system conduit because its not rated intrinsically safe. Without a dedicated or intercom condui...
- Fri Jan 08, 2021 11:55 pm
- Forum: Service & Technical
- Topic: Sapphire and Ruby software needed
- Replies: 4
- Views: 285
Re: Sapphire and Ruby software needed
I did too. Hadn't thought of that. We stopped working on Ruby and Sapphire about a year and a half ago. It was too hard to train the younger guys when they were already too busy trying to learn passport and commander. I kept a couple Sapphires on the shelf and kept some Buypak software around becaus...