Search found 41 matches

by 3rdrock
Fri Feb 16, 2018 9:33 am
Forum: Service & Technical
Topic: Sams Club CAT sticking at "Cancelling Please Wait"
Replies: 8
Views: 908

Re: Sams Club CAT sticking at "Cancelling Please Wait"

Did a EMV upgrade at a Sam's Club recently. Shortly after the upgrade fueling point #2 CAT screen got stuck on "Cancelling Please Wait". At this point a reboot did not help. Swapped the SCD module with #1. The next day the issue returned on #2. Went back and swapped the SPM and the cable between SP...
by 3rdrock
Wed Feb 14, 2018 1:32 pm
Forum: Service & Technical
Topic: Gilbarco mx915 pinpad
Replies: 9
Views: 1839

Re: Gilbarco mx915 pinpad

jberthi2 wrote:
Wed Feb 14, 2018 10:23 am
Can a 915 pinpad originally for passort be reloaded with viperpay and used with Topaz?
I don’t see why not.
We take 915’s for Nucleus and reprogram them for Commanders and vice versa.
by 3rdrock
Mon Feb 12, 2018 2:25 pm
Forum: Service & Technical
Topic: Debit Test
Replies: 14
Views: 1947

Re: Debit Test

Have techs complaining about using their personal debit cards to test debit at sites. It's tying up their money. What are you using to do this? Is there a test card that can be used? I had tested debit and credit years ago with my personal cards. Then I started using the company card and we had a b...
by 3rdrock
Tue Feb 06, 2018 3:15 pm
Forum: Service & Technical
Topic: Sam's Club EMV upgrades
Replies: 10
Views: 1520

Re: Sam's Club EMV upgrades

[quote=Jhad to show about 30 customers that they were swiping their members card backwards.

I have had quite a few of Sams customers tell me they cannot read the instructions/picture as I stand there pointing at it. :| :?
by 3rdrock
Thu Feb 01, 2018 8:43 am
Forum: Service & Technical
Topic: Wanted Ovation Printers
Replies: 4
Views: 433

Re: Wanted Ovation Printers

I started replacing the clam shells 1 at a time with DW-12 printers and charging a core charge. You will need a WU000607-0001-03 upper bracket for the DW-12 printer.
by 3rdrock
Wed Nov 01, 2017 2:26 pm
Forum: Service & Technical
Topic: Fuel Technician Health Concerns?
Replies: 6
Views: 904

Re: Fuel Technician Health Concerns?

I started wearing gloves in the early 90's. I worked for a company in San Diego that in the mid 90's had us take physicals including chest x-ray to set a baseline. Every year during one of our drug tests they had them draw blood to check for benzene. We also had and used all of the confined space e...
by 3rdrock
Mon Jul 10, 2017 5:36 pm
Forum: Service & Technical
Topic: Ix pay Epp (R2 US) error
Replies: 3
Views: 863

Re: Ix pay Epp (R2 US) error

Call your service company to work on the SPM. You cannot do it.
by 3rdrock
Thu Jun 30, 2016 4:53 pm
Forum: Service & Technical
Topic: Wow! Cybera? Really?!?!
Replies: 7
Views: 2235

Re: Wow! Cybera? Really?!?!

Had a DOA zone router (really weird issue...could ping commander and topaz from laptop through zone router, and load software, but couldn't ping zone router. All LEDs looked normal) Called Cybera. He said he couldn't help and to call Verifone. Called Verifone. After an hour of them asking the usual...
by 3rdrock
Mon Jul 27, 2015 11:17 am
Forum: Service & Technical
Topic: Veeder Root TLS350 Recertification
Replies: 2
Views: 1489

Re: Veeder Root TLS350 Recertification

My 350 cert was going to expire also.We told them and they sent me a link for the 450 school and i passed it. Then my workmate had the same thing happen to him, and he questioned it to VR and they said, its 2 different schools,and he had to do both schools. However, I didn't take a 350 class but was...
by 3rdrock
Fri Mar 06, 2015 8:56 am
Forum: Service & Technical
Topic: ServTerm Cable
Replies: 12
Views: 3734

Re: ServTerm Cable

Hey ASOs. What USB to Serial adapter have people had success with for use with ServTerm. I used Belkin,then because I had a express slot. After a mother board failure I now use