Search found 459 matches

by cantdrive55
Fri Nov 15, 2019 3:23 pm
Forum: Service & Technical
Topic: Breached SPM
Replies: 36
Views: 6099

Re: Breached SPM

Some techs aren't as informed of the programs being offered by the factory. Most of those are being sold through the sales dept. Call the company and ask about the red to jade program.
by cantdrive55
Fri Nov 15, 2019 1:25 pm
Forum: Service & Technical
Topic: Breached SPM
Replies: 36
Views: 6099

Re: Breached SPM

Red will work if no media. I'd highly suggest you future proof yourself and do the upgrade to Jade though. There is a program through Wayne where you can upgrade to Jade cheaper than buying the parts outright.
by cantdrive55
Thu Nov 14, 2019 3:57 pm
Forum: Service & Technical
Topic: Breached SPM
Replies: 36
Views: 6099

Re: Breached SPM

Im not sure how we can get them all done in less than a year at this point... If they don't push back the date then everyone who waits is not gonna make the deadline.
by cantdrive55
Thu Nov 14, 2019 3:22 pm
Forum: Service & Technical
Topic: Breached SPM
Replies: 36
Views: 6099

Re: Breached SPM

Right. So no TV, no I sense, and the red boards will be at the edge of their capability. I just can't put my customer in a osition where I tell him that may have to put Jade's in 6 months later
by cantdrive55
Thu Nov 14, 2019 2:08 pm
Forum: Service & Technical
Topic: Breached SPM
Replies: 36
Views: 6099

Re: Breached SPM

True.. Until the first emv update and then you have tell the customer they have to upgrade again to jade. Why put the customer through that?
by cantdrive55
Thu Nov 14, 2019 12:53 pm
Forum: Service & Technical
Topic: Breached SPM
Replies: 36
Views: 6099

Re: Breached SPM

As someone has said previously, If everything has been upgraded to the latest software version (IX and SPM) then the SPM is very stable. Batteries will give you a warning when they drop to a certain level, before they cause problems. Just a heads up. With EMV coming you need to have the JADE colored...
by cantdrive55
Thu Oct 24, 2019 1:50 pm
Forum: Service & Technical
Topic: Charge backs
Replies: 10
Views: 1143

Re: Charge backs

You were told correctly. This spp kits have been end of life for a while now. The EMV deadline will not be pushed back so your choice is to buy pumps or stop taking cards outside. I hate to be blunt but it's the cost of doing business. Also with the limited amount of techs, if you wait too long, you...
by cantdrive55
Thu Oct 24, 2019 9:41 am
Forum: Service & Technical
Topic: Locking fill cap - which ones aren't easily pried off
Replies: 2
Views: 534

Re: Locking fill cap - which ones aren't easily pried off

We use / sell the Emco A0097-004LP. Never had one pried off yet - as long as the adapter is installed correctly.
by cantdrive55
Thu Oct 24, 2019 9:40 am
Forum: Service & Technical
Topic: Charge backs
Replies: 10
Views: 1143

Re: Charge backs

If everything is available for the EMV switch then the networks are starting to do chargebacks. If you choose to wait even though the software and hardware is available, then it's all on you.
by cantdrive55
Thu Oct 10, 2019 8:26 am
Forum: Service & Technical
Topic: Tkheim H322R
Replies: 5
Views: 529

Re: Tokheim H322R

Fix it yet?