Mx915 bp site

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Buyit1986
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Mx915 bp site

Post by Buyit1986 » Fri Oct 11, 2019 6:47 pm

Hello
BP recently changed their processing of emv cards since we can no longer accept cip card swipes why does the pinpad still tell them to swipe their card this is very irritating and hard to explain to customers. Is there a way to turn it off or are we just stuck with this issue we have the latest viper pay we are a commander site with topaz registers

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xardoz
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Re: Mx915 bp site

Post by xardoz » Sat Oct 12, 2019 2:10 pm

Change the pin pad prompt, under Payment Controller, EPS Config, EPS Global, Pinpad

I change the word Swipe to Use
https://online.hillsdale.edu

Any society that would give up a little liberty to gain a little security will deserve neither and lose both.
Benjamin Franklin

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skonley
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Re: Mx915 bp site

Post by skonley » Mon Oct 14, 2019 6:24 am

Bp controls the pinpad prompts - you can change but it will change back on EOD
Be alert - we need more lerts!

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xardoz
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Re: Mx915 bp site

Post by xardoz » Mon Oct 14, 2019 9:00 pm

Bummer!
https://online.hillsdale.edu

Any society that would give up a little liberty to gain a little security will deserve neither and lose both.
Benjamin Franklin

gashuffers
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Re: Mx915 bp site

Post by gashuffers » Tue Oct 15, 2019 8:06 am

The last one I was at I installed 4.06.02 (recommended by BP) and changed prompt to "INSERT CARD". Worked fine for customer.


Buyit1986
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Re: Mx915 bp site

Post by Buyit1986 » Sat Oct 19, 2019 7:22 pm

Looks like I need to call bp and see what they can do then because we still have the old prompt and it pisses people off

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