Wanted Ovation Printers

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bubbaack
Pump Jockey
Posts: 11
Joined: Tue Apr 19, 2011 4:30 pm
Location: New York City

Wanted Ovation Printers

Post by bubbaack » Wed Jan 31, 2018 1:22 pm

On a BP site have B12/3223 dispensers. Getting several call back about printers not printing receipts. Checked dispenser and Commander programming, all is correct. Previous call, 9 out of 12 printer we're replaced. ( Clamshell from Wayne direct) paper rolls also from Wayne. Is there a remedy for this?
Bubba Ack

clarkcl1
Head Tech
Posts: 62
Joined: Wed Apr 19, 2017 3:55 pm

Re: Wanted Ovation Printers

Post by clarkcl1 » Wed Jan 31, 2018 6:36 pm

Could try tossing in a DW12 printer instead of the clamshells. Just make sure the dip switches are correct in the printers.

eromlo49
Head Tech
Posts: 172
Joined: Sat Jan 10, 2015 7:57 am

Re: Wanted Ovation Printers

Post by eromlo49 » Thu Feb 01, 2018 6:40 am

Correct door gaskets?? Must be the thick ones to keep the paper switch engaged.

3rdrock
Head Tech
Posts: 62
Joined: Fri Feb 08, 2008 8:38 am

Re: Wanted Ovation Printers

Post by 3rdrock » Thu Feb 01, 2018 8:43 am

I started replacing the clam shells 1 at a time with DW-12 printers and charging a core charge. You will need a WU000607-0001-03 upper bracket for the DW-12 printer.

clarkcl1
Head Tech
Posts: 62
Joined: Wed Apr 19, 2017 3:55 pm

Re: Wanted Ovation Printers

Post by clarkcl1 » Thu Feb 01, 2018 10:56 am

Or, the upper bracket just pull the screws out half way and put in some spacers if your in a bind

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