Search found 1039 matches

by Joejohnson
Sun Apr 19, 2020 8:08 pm
Forum: Service & Technical
Topic: Encore 700S Card Reader Problems
Replies: 6
Views: 517

Re: Encore 700S Card Reader Problems

Sadly Wayne is the better choice but that wont help you now. EMV is a requirement for Oct 2020. There have been numerous delays but that seems to have finally been put to bed. Find some sucker to buy that inferior GVR equipment and install Ovation II. Otherwise, you are stuck paying to fix it or not...
by Joejohnson
Sun Apr 19, 2020 5:15 pm
Forum: Service & Technical
Topic: New Jade Ix Board Cannot set the display type..
Replies: 6
Views: 331

Re: New Jade Ix Board Cannot set the display type..

Hafidz07 wrote:
Sun Apr 19, 2020 10:14 am
This new arrival jade board.. usually i load the software on R2 or Jade doesn't have any problem.. same method i use.. same software n same USB flash drive...
Are you a Wayne tech? If so contact their HD.

Otherwise you are not qualified and need to call support.
by Joejohnson
Fri Apr 10, 2020 4:21 pm
Forum: Service & Technical
Topic: EMV deadline
Replies: 20
Views: 1446

Re: EMV deadline

rmfred wrote:
Fri Apr 10, 2020 3:37 pm
Software upgrades and pump replacement are not "required" services?
All day long.

Be safe...
by Joejohnson
Thu Apr 09, 2020 4:15 pm
Forum: Service & Technical
Topic: EMV deadline
Replies: 20
Views: 1446

Re: EMV deadline

You are absolutely right. It is not that simple. Fuel service companies are essential service companies allowing them to travel and complete required services. The software and hardware updates are 4 - 6hrs to complete, taking in to account updates are current and barring major complications. There ...
by Joejohnson
Wed Apr 01, 2020 3:26 pm
Forum: Service & Technical
Topic: Verifone coin changers
Replies: 1
Views: 198

Re: Verifone coin changers

Anyone have a customer using a coin changer? If so, what kind of reliability can you expect? Also, where are they pruchasing the equipment from? Thanks.... Used to service company locations that used Transact 2 changers with chicken fryers feet away from them. It was not long between replacing a fa...
by Joejohnson
Wed Apr 01, 2020 3:21 pm
Forum: Service & Technical
Topic: EMV deadline
Replies: 20
Views: 1446

Re: EMV deadline

Since the Coronavirus outbreak, gas prices have been steadily dropping. Due to the shelter-in-place restrictions, the customers are not buying gas. We have several customers that have now put their equipment upgrades on hold for fear of how long this will last, or how long it will take to recover. ...
by Joejohnson
Mon Mar 30, 2020 8:24 pm
Forum: Service & Technical
Topic: Small Credit Big Problem
Replies: 1
Views: 231

Re: Small Credit Big Problem

I'm here at a Buypass Commander site (3.10.34) and my small credit is not working. The Topaz is printing a credit receipts for less than $25 against the Commanders Small Credit programming. Verifone and Buypass are involved and after several Table Loads and reboots it's still not working. I believe...
by Joejohnson
Wed Mar 25, 2020 8:54 pm
Forum: Service & Technical
Topic: Exxon Mobil Outdoor EMV playbook
Replies: 12
Views: 894

Re: Exxon Mobil Outdoor EMV playbook

rmfred wrote:
Wed Mar 25, 2020 3:24 pm
I have a copy of the playbook if anyone wants one

If you have a spare...

Thanks in advance.
by Joejohnson
Wed Mar 18, 2020 8:28 pm
Forum: Service & Technical
Topic: Shell site with Commander and MX760
Replies: 5
Views: 338

Re: Shell site with Commander and MX760

Now I am being told we will not be using the MX760 or 700 and installing some new type of terminal. So it looks like 760 is going away. I completed my VF 'continuing education' yesterday. It showed the now 'Gilbarco SPP' as EMV supported with V3.xx.xx software. The equipment is a decade old, prone ...
by Joejohnson
Wed Mar 18, 2020 8:19 pm
Forum: Service & Technical
Topic: Shell site with Commander and MX760
Replies: 5
Views: 338

Re: Shell site with Commander and MX760

RossD wrote:
Mon Mar 16, 2020 3:21 pm
If no EMV support then how is it that we are about to start upgrading 50 or so Arco sites that have MX760s or 700s? I have herd we have to load new software on them first.
You are absolutely right. I forgot GVR bought out and still supports that equipment.

Thanks for the reminder.