Search found 48 matches

by Cyclepower
Fri Sep 04, 2020 12:35 am
Forum: Service & Technical
Topic: Wane Ovation with Commander
Replies: 5
Views: 786

Re: Wane Ovation with Commander

Auto-upgrade using the same software they're on and all you have to do when it's done is register the software again. It will probably fix your issue and it's much faster than performing a complete reload.
by Cyclepower
Fri Sep 04, 2020 12:21 am
Forum: Service & Technical
Topic: Commander - Journal Browser Login Stopped Working
Replies: 6
Views: 967

Re: Commander - Journal Browser Login Stopped Working

Try using Firefox or Chrome. Not sure if it's related but I've noticed base 51 software doesn't like certain browsers now.
by Cyclepower
Fri Apr 17, 2020 1:01 am
Forum: Service & Technical
Topic: Gilbarco 300 valve coil melt on "B" sides
Replies: 3
Views: 411

Re: Gilbarco 300 valve coil melt on "B" sides

I'd replace the hydraulic interface board before I'd burn up anymore coils.
by Cyclepower
Fri Apr 17, 2020 1:00 am
Forum: Service & Technical
Topic: Pinpad breaches
Replies: 3
Views: 1160

Re: Pinpad breaches

I've replaced about 6 of them in the last month due to breaches. Almost all of them you could tell they had been soaked in disinfectant.
by Cyclepower
Mon Feb 24, 2020 12:48 am
Forum: Service & Technical
Topic: Capk expired
Replies: 6
Views: 931

Re: Capk expired

Your PDL doesn't match you base version of software. You have to call Buypass or whomever they are using and tell them what base you're running and get the PDL staged for that version.
by Cyclepower
Thu Feb 13, 2020 10:07 am
Forum: Service & Technical
Topic: Wayne Ovation red board
Replies: 7
Views: 834

Re: Wayne Ovation red board

The SPM was bad, it was a single board running both CATS and the other side was working fine.
by Cyclepower
Tue Feb 11, 2020 10:58 pm
Forum: Service & Technical
Topic: Wayne Ovation red board
Replies: 7
Views: 834

Re: Wayne Ovation red board

qtip wrote:
Fri Feb 07, 2020 4:40 pm
I did it , that was my first thought
same thing
Is it SPM?????
Had a Safeway with the exact same issue yesterday. It ended up being the SPM.
by Cyclepower
Tue Feb 11, 2020 10:55 pm
Forum: Service & Technical
Topic: Verifone Commander Gift Card Fuel Theft?
Replies: 15
Views: 1924

Re: Verifone Commander Gift Card Fuel Theft?

What kind of dispensers? It was a common scam a while back to use a prepaid card at the dispenser to get it authorized and then after a dollar or so was dispensed they would break the meter gear if it was Wayne or break the meter shaft if it was a Gilbarco. They could then just continue to fill unti...
by Cyclepower
Wed Jan 15, 2020 5:04 pm
Forum: Service & Technical
Topic: Encore, ruby ci debut issue
Replies: 3
Views: 614

Re: Encore, ruby ci debut issue

Buypass has like 6 different encryptions, it's just a matter of finding the one that works. I've had luck having the owner call their CC processing company and asking them what version of encryption you need.
by Cyclepower
Sun Jan 12, 2020 11:25 am
Forum: Service & Technical
Topic: Wincor Beetle X+
Replies: 5
Views: 740

Re: Wincor Beetle X+

Best advice I can give you on that is read the Shell playbook. I'm pretty sure it's on the premier portal.