Search found 620 matches

by pumpguy55
Fri Sep 13, 2019 3:08 pm
Forum: Service & Technical
Topic: passport help
Replies: 2
Views: 169

Re: passport help

I assume this is Inovation TV

You need to get hold of the Portal at Wayne. This is not "Friday" work. It will require reboots of the EDH. Get one fueling point running and then do all the others.
by pumpguy55
Fri Sep 13, 2019 10:12 am
Forum: Service & Technical
Topic: Penny Jumping
Replies: 3
Views: 458

Re: Penny Jumping

Does anyone have a recommendation on how to correct "Penny Jumping" at a marina? We're working with a customer who is experiencing this problem and the state has told them they need it corrected ASAP. We've sent them pressure activated nozzles, but are told that they're still having the same issue....
by pumpguy55
Wed Aug 28, 2019 2:55 pm
Forum: Service & Technical
Topic: Ovation Dispenser automation not working
Replies: 1
Views: 296

Re: Ovation Dispenser automation not working

Call your local service provider. If you do not know who that is call 1-800-AT-WAYNE.
by pumpguy55
Wed Aug 28, 2019 2:49 pm
Forum: Service & Technical
Topic: Topaz Register White Screen
Replies: 2
Views: 313

Re: Topaz Register White Screen

Yes, thorough cleaning and check the batteries while there.
by pumpguy55
Thu Aug 22, 2019 12:42 pm
Forum: Service & Technical
Topic: Diesel Pump not working!
Replies: 9
Views: 626

Re: Diesel Pump not working!

You have to catch it failing. Where I formally worked we picked up a new customer 350 miles away. High speed turbine quit intermittently. Our tech drove down on a Sunday and found a loose wire nut connection, solid wire and stranded. It was working when he arrived but he was very thorough and found ...
by pumpguy55
Thu Aug 22, 2019 11:25 am
Forum: Service & Technical
Topic: Commander fuel sale during power outage
Replies: 3
Views: 528

Re: Commander fuel sale during power outage

Your Sapphire was probably using a Wayne PIB or Fusion. Either device will store the sale during the power loss. Now we may know what happens when a pump loses power on a Commander site.

I assume you have a good battery backup on your Commander.
by pumpguy55
Thu Jul 25, 2019 3:57 pm
Forum: Service & Technical
Topic: Friday afternoon job?
Replies: 4
Views: 523

Re: Friday afternoon job?

My God you are old!
by pumpguy55
Thu Jul 25, 2019 3:55 pm
Forum: Service & Technical
Topic: Firefox access to Journal Browser
Replies: 8
Views: 563

Re: Firefox access to Journal Browser

Has anyone been able to get Firefox to access the Commander's journal browser? We are using IE11 on windows 7 to access the journal browser, but I have transitioned most of my daily internet use to Firefox and would love to be able to use Firefox for the journal. It's so wired that config client ha...
by pumpguy55
Tue Jun 18, 2019 11:09 pm
Forum: Service & Technical
Topic: Exporting PLU database
Replies: 3
Views: 328

Re: Exporting PLU database

Hey to anyone reading this. I am wondering if it is possible to export the PLU database from one ruby2 register and import it into another ruby2 or topaz or sapphire based register. If I could do this ...it would save me hours of scanning products and creating a new PLU database. If this is not pos...
by pumpguy55
Mon Jun 17, 2019 4:24 pm
Forum: Service & Technical
Topic: Verifone outside pump Debit/Credit
Replies: 19
Views: 973

Re: Verifone outside pump Debit/Credit

If I'm a customer I am avoiding your location beacuse you charge a surcharge for credit. You would be much better off giving a customer a "discount" of 5 cents when using cash instead of charging extra for credit. See where I'm going with this? I agree 100%. Weights and Measures in my state will wa...