Search found 638 matches
- Fri Feb 21, 2020 2:02 pm
- Forum: Service & Technical
- Topic: Getting loyalty offline, need second router?
- Replies: 3
- Views: 522
Re: Getting loyalty offline, need second router?
Which loyalty company?
- Thu Feb 06, 2020 3:07 pm
- Forum: Service & Technical
- Topic: Loyalty with new Gilbarco's
- Replies: 4
- Views: 611
Re: Loyalty with new Gilbarco's
The Cybera issue was just solved, should be easier starting very soon.
The site with the problem I first wrote about does not have a Cybera 325.
The site with the problem I first wrote about does not have a Cybera 325.
- Wed Feb 05, 2020 11:47 am
- Forum: Service & Technical
- Topic: Loyalty with new Gilbarco's
- Replies: 4
- Views: 611
Re: Loyalty with new Gilbarco's
In at least one case yes.
- Fri Jan 31, 2020 2:13 pm
- Forum: Service & Technical
- Topic: Loyalty with new Gilbarco's
- Replies: 4
- Views: 611
Loyalty with new Gilbarco's
A few times we could not use a loyalty card in the new EMV readers at the pump. Alternate ID works fine. Message on display says "Card Swipe Not Allowed at This TIme" or something very similar. Rebooting EDH did not help. We had a customer with the issue yesterday on a brand new site. I had seen it ...
- Fri Nov 22, 2019 8:56 am
- Forum: Service & Technical
- Topic: Breached SPM
- Replies: 33
- Views: 7346
Re: Breached SPM
Some techs aren't as informed of the programs being offered by the factory. Most of those are being sold through the sales dept. Call the company and ask about the red to jade program. True as they're not involved as much on the sales side, but it's surprising that the two companies I've worked wit...
- Wed Nov 13, 2019 5:30 pm
- Forum: Service & Technical
- Topic: Penny Jumping
- Replies: 6
- Views: 1269
Re: Penny Jumping
It's at a marina, and they have varying lengths of hose on reels. I have suggested buying a hardwall/flexsteel hose for the shortest hose and see if that will help with the situation. Talk to your weights and measures people. It is covered in Handbook 44. Hard wall is a must. They do allow some lee...
- Wed Nov 13, 2019 12:12 pm
- Forum: Service & Technical
- Topic: Breached SPM
- Replies: 33
- Views: 7346
Re: Breached SPM
It was several years ago when they first came out.
- Wed Nov 13, 2019 9:56 am
- Forum: Service & Technical
- Topic: Breached SPM
- Replies: 33
- Views: 7346
Re: Breached SPM
I feared batteries would be an issue but they have not been at all. We had a recall early on that replaced a bunch. But overall they have lasted very nicely and super easy to replace.
- Tue Nov 12, 2019 10:16 am
- Forum: Service & Technical
- Topic: Helix 6000 wayne dispenser closed out error
- Replies: 1
- Views: 361
Re: Helix 6000 wayne dispenser closed out error
It's a simple fix, call a certified tech to come out.
- Mon Nov 04, 2019 12:26 pm
- Forum: Service & Technical
- Topic: Gilbarco Impulse
- Replies: 3
- Views: 562
Re: Gilbarco Impulse
If you don't have a Backoffice, then you dont have "Combo" / "Mix & Match" pricing. The Impulse unit needs to synch to a price book. Seems like the benefit of upsell, discounts and other merchandising wouldnt get fully exercised - you'd have some manually created Impulse promotion based on some man...