Search found 60 matches

by Peggy
Tue Dec 10, 2019 1:16 pm
Forum: Service & Technical
Topic: Commander
Replies: 7
Views: 1027

Re: Commander

I thought the SATA DOM for the Commander and the RubyCI were the same part?
by Peggy
Mon Oct 01, 2018 12:27 pm
Forum: Service & Technical
Topic: Elevon
Replies: 6
Views: 757

Re: Elevon

We just did a Marina that was utilizing Elavon - we used HPS 1.05.37 and the debit injection was SPS-14.
No firewall required, and the only issue we had was with Product Code 330 for REC90 wasn't supported.
Hope this helps!
by Peggy
Wed Jul 11, 2018 3:25 pm
Forum: Service & Technical
Topic: I think I am going to need a bigger band-aid
Replies: 9
Views: 1038

Re: I think I am going to need a bigger band-aid

I heard this was in the St. Louis area, and the cashier took the bullet in the liver. I pray he will be okay.
by Peggy
Thu Mar 08, 2018 1:24 pm
Forum: Service & Technical
Topic: Verifone Printers
Replies: 3
Views: 738

Re: Verifone Printers

I believe Bulletin 0706_001 is what you need? You can find it on the portal under Petro Downloads >> General VASC Information Bulletins.
by Peggy
Mon Jan 08, 2018 1:10 pm
Forum: Service & Technical
Topic: Cybera Zone router power supply
Replies: 10
Views: 1764

Re: Cybera Zone router power supply

It isn't really a Verifone part, but the part number on it is CP-1230.
Excel out of Greenwood, IN has them for $35 list.
We also have some in stock.
by Peggy
Tue Nov 28, 2017 12:19 pm
Forum: Service & Technical
Topic: commander coin dispenser and customer display?
Replies: 9
Views: 1108

Re: commander coin dispenser and customer display?

Verifone doesn't support Lift Retail anymore - I checked recently, because several customers are asking for it.
They see the option that is available on the Passport and they want something similar for their Commander.
by Peggy
Fri Nov 17, 2017 12:44 pm
Forum: Service & Technical
Topic: Marathon V920 with Echosat Paysafe SPG
Replies: 7
Views: 1123

Re: Marathon V920 with Echosat Paysafe SPG

We also had a DOA V920 - you could ping it all day long, but it would not complete a Trigger Pull. Very frustrating.
by Peggy
Tue Oct 24, 2017 12:33 pm
Forum: Service & Technical
Topic: Dear Verifone....
Replies: 37
Views: 5147

Re: Dear Verifone....

It has been going in and out since late last week - Lynn Taylor at Verifone suggested clearing the cache.
I find that if I log out of everything, sometimes I can get back in to the Portal.
by Peggy
Thu Sep 14, 2017 12:27 pm
Forum: Service & Technical
Topic: mx915 "Application halted"
Replies: 4
Views: 2469

Re: mx915 "Application halted"

There isn't a fix yet, to my knowledge. I have hundreds of sites that have this issue - BP, Shell, Buypass - Even with the latest OS 30251000 and ViperPay 3.01.17, it still does it randomly. I encourage the sites to call it in to Verifone so Verifone can see the depth of the problem, but the sites h...
by Peggy
Thu Sep 07, 2017 11:58 am
Forum: Service & Technical
Topic: Mx 9xx programming
Replies: 2
Views: 494

Re: Mx 9xx programming

Yes! It is Verifone part number CBL132-003-01-A and it is very inexpensive.