Verifone Topaz Error Approving Gas Dispenser

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jayk0311
Newbie
Posts: 3
Joined: Fri Jul 10, 2020 5:54 pm

Verifone Topaz Error Approving Gas Dispenser

Post by jayk0311 » Fri Jul 10, 2020 6:11 pm

Recently I started having issues with my Verifone Topaz system. Before I was able to approve dispensers from inside. But now it wouldn't let me do anything instead it would just give me error. The error message is "Error approving Pump 1" I tried clearing the pumps from reserve and stuff like that but nothing helped. I would really appreciate if someone can guide me how to fix that issue and or let me know if I'm doing something wrong on my end. Thanks in advance.

dmcginnis89
Head Tech
Posts: 615
Joined: Wed Feb 26, 2014 3:36 am

Re: Verifone Topaz Error Approving Gas Dispenser

Post by dmcginnis89 » Sat Jul 11, 2020 5:49 pm

can you prepay them? Do the credit cards work outside?

You can only approve a pump if it is calling in, so if it's not beeping at you, then you'll get that message.

TNE
Head Tech
Posts: 202
Joined: Fri Jul 21, 2006 4:08 am

Re: Verifone Topaz Error Approving Gas Dispenser

Post by TNE » Mon Jul 13, 2020 6:36 am


jayk0311
Newbie
Posts: 3
Joined: Fri Jul 10, 2020 5:54 pm

Re: Verifone Topaz Error Approving Gas Dispenser

Post by jayk0311 » Wed Jul 22, 2020 5:51 pm

I have no option out on dispensers where it says pay inside or anything. Even if I pick up the nozzle and select a grade it wouldn't still let me approve it.
I can prepay them . Yes the cc works outside. Thanks for the feedback
dmcginnis89 wrote:
Sat Jul 11, 2020 5:49 pm
can you prepay them? Do the credit cards work outside?

You can only approve a pump if it is calling in, so if it's not beeping at you, then you'll get that message.

jayk0311
Newbie
Posts: 3
Joined: Fri Jul 10, 2020 5:54 pm

Re: Verifone Topaz Error Approving Gas Dispenser

Post by jayk0311 » Wed Jul 22, 2020 5:53 pm

TNE wrote:
Mon Jul 13, 2020 6:36 am
https://support.verifone.com/s/
thanks will take a look at this.

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