Wayne Ovation red board

[qtip]

Hello
I have one stuck on "Entering Diagnostics"
I rebooted PAP it goes trough normal process, however I do not get "temporary out of service" prompt.
I've replaced and reloaded red board, same them thing, no temporary out of service prompt, it goes straight to "entering diagnostics" and it stays there forever.
Any ideas?

[dmcginnis89]

unplug the soft keys and reboot it. see what happenes

[qtip]

I did it , that was my first thought
same thing
Is it SPM?????

[DoMo]

I’ve seen a faulty spm cause this issue. Plug a debug cable into the board and if one of the spms is spamming a soft key it will show in the terminal. If you don’t have a debug cable reboot the board with only one of the keypads plugged in to rule them out.

[Cyclepower]

I did it , that was my first thought
same thing
Is it SPM?????

Had a Safeway with the exact same issue yesterday. It ended up being the SPM.

[Samir]

I did it , that was my first thought
same thing
Is it SPM?????

Had a Safeway with the exact same issue yesterday. It ended up being the SPM.

Interesting. Was the SPM completely bad or was just having issues with the board?

[Cyclepower]

The SPM was bad, it was a single board running both CATS and the other side was working fine.

[Samir]

The SPM was bad, it was a single board running both CATS and the other side was working fine.

Gotcha. Those spms can be a real pita.