EMV @ Pump

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POSDiddy
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EMV @ Pump

Post by POSDiddy » Tue Mar 12, 2019 6:32 pm

Just curious... but:

- Who is doing Outdoor EMV installs already?
- How many have you done?
- What POS?
- What pump?
- What brand?
- What issues?
- What have you learned?

justinforman
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Re: EMV @ Pump

Post by justinforman » Wed Mar 13, 2019 10:29 am

I did my first one a few weeks ago.
-Passport v11.02
-Encore 700s
-Concord/Generic
-When calling help desk they don't have much experience, 1 guy will tell you one thing, another will tell you the opposite. The MDE's are a joke.
-Make sure you have downloaded the TLS certs.
After it starts communicating the downloads go really fast.

JohnnyP
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Re: EMV @ Pump

Post by JohnnyP » Wed Mar 13, 2019 9:12 pm

I have done several.
Passport 11.02
FP4 with and with out Omnia

The first one can be tedious depending how well you can understand the documentation. After my first its a faster install than 2 wire (CRINDOIP download takes a fraction of the time)

Edit: All Exxon. I have not had to talk to the network for any of these installs. It seems to me if they could already do EMV inside that they wouldn't need to make any changes for outside.

Feaster33
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Re: EMV @ Pump

Post by Feaster33 » Wed Mar 27, 2019 1:06 pm

Has anyone tried it with a Passport to Wayne pumps?

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POSDiddy
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Re: EMV @ Pump

Post by POSDiddy » Thu Mar 28, 2019 5:05 am

Feaster33 wrote:
Wed Mar 27, 2019 1:06 pm
Has anyone tried it with a Passport to Wayne pumps?
Fairly certain this won't work since that is some future version of Passport, not 11.02 or 11.04.


ntravis
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Re: EMV @ Pump

Post by ntravis » Thu Mar 28, 2019 8:18 pm

Two installs thus far....

Ruby CI rebrand from Sunoco to Exxon with 4 brand new Wayne disp & fusion

Simplest system, easier than the issues I'm currently having with Gilbarco dispensers.
Fusion is relatively simple system, tech support consists of one wayne rep on a conference call with x amount of other technicians.
Once you get it all figured out it simply works.

Ruby Ci with 2 encore 700s, "upgraded" from passport
Cannot for the life of me figure out why debit encryption is not matching from dispensers.
Waiting on hold for 40+ minutes to attempt a different host key RKL gets old very quickly.
Verifone tech support is less than helpful, so is Buypass.

Call PCS instead of buypass, they all speak english as their first language and have access to all buypass options.
"While you're at it, the paper is out on pump 2."

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cantdrive55
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Re: EMV @ Pump

Post by cantdrive55 » Mon Apr 08, 2019 3:47 pm

Ruby CI rebrand from Sunoco to Exxon with 4 brand new Wayne disp & fusion

What Fusion????

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POSDiddy
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Re: EMV @ Pump

Post by POSDiddy » Sun Apr 28, 2019 3:57 pm

So it seems like a few Passport, a handful of Commander and not much else? I've got a few dozen Passport conversions under my belt. I agree, docs could be a bit clearer but they are much better from first release of docs.

Overall, I think success is in the preparation:

- Do you know what you are up against before you pull up? (Wiring, type of dispensers, whether they have the right readers, networking needs, etc.)
- How much has to happen during the upgrade vs what can I do beforehand?
- Is there any MNSP router voodoo I need to worry about?
- Can I call in to have certs ready beforehand?
- How much does the store actually care about current data versus a clean load (or maybe even a drive swap) to get the new version into the site?

Feaster33
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Re: EMV @ Pump

Post by Feaster33 » Thu May 16, 2019 12:41 pm

POSDiddy wrote:
Sun Apr 28, 2019 3:57 pm
So it seems like a few Passport, a handful of Commander and not much else? I've got a few dozen Passport conversions under my belt. I agree, docs could be a bit clearer but they are much better from first release of docs.

Overall, I think success is in the preparation:

- Do you know what you are up against before you pull up? (Wiring, type of dispensers, whether they have the right readers, networking needs, etc.)
- How much has to happen during the upgrade vs what can I do beforehand?
- Is there any MNSP router voodoo I need to worry about?
- Can I call in to have certs ready beforehand?
- How much does the store actually care about current data versus a clean load (or maybe even a drive swap) to get the new version into the site?
I have been doing the drive swap for 11.02 upgrades. Got the store downtime to an hour. Still takes 3-4 hours off site to load but gets the store running quicker. Got the idea from your post. Thanks

ATX
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Re: EMV @ Pump

Post by ATX » Thu May 23, 2019 12:30 pm

POSDiddy wrote:
Sun Apr 28, 2019 3:57 pm
So it seems like a few Passport, a handful of Commander and not much else? I've got a few dozen Passport conversions under my belt. I agree, docs could be a bit clearer but they are much better from first release of docs.

Overall, I think success is in the preparation:

- Do you know what you are up against before you pull up? (Wiring, type of dispensers, whether they have the right readers, networking needs, etc.)
- How much has to happen during the upgrade vs what can I do beforehand?
- Is there any MNSP router voodoo I need to worry about?
- Can I call in to have certs ready beforehand?
- How much does the store actually care about current data versus a clean load (or maybe even a drive swap) to get the new version into the site?
For Passport, RVO42 needs to be replaced with an SZR to support Outdoor EMV.
For Commander, EZR will not be supported in Outdoor EMV install so an MNSP will have to selected to add their box in/switch on that service.


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