DW 14 Ovation 2 Dispenser

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bubbaack
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DW 14 Ovation 2 Dispenser

Post by bubbaack » Thu Oct 24, 2019 1:19 pm

Printer Unknown, Paper Unknown. Ovation 2. Replaced printer, upgraded to latest software for the printer. Same results. Swapped with a know working printer. New printer working after swap, know working printer now has Unknown error. Any suggestions
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xardoz
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Re: DW 14 Ovation 2 Dispenser

Post by xardoz » Thu Oct 24, 2019 8:10 pm

Did you say yes to Zebra or Tear Bar?
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dmcginnis89
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Re: DW 14 Ovation 2 Dispenser

Post by dmcginnis89 » Thu Oct 24, 2019 8:49 pm

i’ve seen a bad cable or two. Might be programmed incorrectly as well.

petrodood1
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Re: DW 14 Ovation 2 Dispenser

Post by petrodood1 » Sat Oct 26, 2019 2:45 pm

Make sure you DON'T pick zebra or tearbar when setting up. The pinpad could be the problem also as the printer is fed from the port on the pinpad.. try setting to tearbar and then set back (not tearbar or zebra) and power down the dispenser for a few minutes then power up.. Reload the IX board and try again...
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rupus2020
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Re: DW 14 Ovation 2 Dispenser

Post by rupus2020 » Tue Nov 05, 2019 8:13 pm

Just ran into this. Reloaded Ix board and printer is happy.


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